1. Provider and scope
These terms govern the website, LIO Cloud, mobile application, connected modules and related services (together, “LIO”). The test provider is LIO d.o.o., Testna ulica 1, 1000 Ljubljana, Slovenia; company registration number 0000000; VAT number SI00000000. Test contact: privacy@lio.test.
2. User accounts
Users must provide accurate information, protect passwords and signed-in devices, and promptly report suspected misuse. Accounts are personal. Company administrators may grant access only to authorised persons.
3. Module installation and use
The customer warrants that it is authorised to connect to the machine, network and production process. Installation must be performed by a qualified person in accordance with electrical, machinery, safety and internal rules. OUT1 and OUT2 must not be used as the sole safeguard or for any function whose failure could endanger people, property or the environment.
4. Data and privacy
Processing is explained in the Privacy Policy. Where the customer processes personal data of employees or other individuals through LIO, the customer will normally be the controller and the provider the processor under the Data Processing Agreement. The customer is responsible for a lawful basis, appropriate notices and lawful use of the system.
5. Acceptable use
Unauthorised access, disruption, circumvention of safeguards, malicious code, access to another customer’s data, and use contrary to law or third-party rights are prohibited.
6. Availability, updates and support
The provider aims to provide a reliable service but does not guarantee uninterrupted availability unless agreed otherwise. The service or firmware may be updated for maintenance, security or defect correction. Customers must verify important changes in their own environment.
7. Intellectual property
Software, designs, trade marks and documentation remain the property of their respective owners. The customer receives a limited, non-transferable right to use the service during the applicable subscription.
8. Liability
LIO is a supporting information tool. Production, maintenance and safety decisions remain the customer’s responsibility. Limitations do not apply where mandatory law prohibits them, including intentional conduct or gross negligence.
9. Termination and data
Use continues until termination or expiry of the agreement. The provider may disable the account and return or delete data in accordance with the agreement, legal duties, retention policy and controller instructions. Customers must export data they need in good time.
10. Changes
Each version carries a date and identifier. Users will be informed of material changes. New acceptance may be required before continued use or before adding another module where appropriate.
11. Law and disputes
Slovenian law applies, subject to mandatory rules that cannot be excluded by contract. The parties will first attempt to resolve disputes amicably.